Service
META Plant & Equipment Zambia maintains service & maintenance capacity to be able to provide sufficient support for its customers wherever they are in the country. Mobile and in-workshop technical teams will ensure that the customer’s fleet suffers minimal down-time, with the customer benefiting from higher reliability and productivity as a result. We drive efficiency in the customer’s operation.
Spare Parts
META Plant & Equipment Zambia holds significant inventory of genuine JCB parts to ensure that customers have access to such parts within the shortest time frame possible. In cases where customer machines are VOR and required parts are not in stock. META Zambia can either request the part from its partner companies or order the part direct from JCB’s 24/7/365 World Parts Centre in the UK or Dubai. We aim to keep equipment downtime as short as possible.
JCB Livelink
The key to improving profitability and efficiency is knowledge. The correct knowledge drives the advantage, and getting the most up-to-date information about how your machines are performing or even located becomes even more critical when it comes to making the right decisions. With JCB LiveLink you get an innovative real-time software system that keeps you in complete control and lets you monitor and manage your machines remotely via a PC or Smartphone. JCB LiveLink was designed to help improve productivity, maximise uptime and make it easy to manage the health of your machines by providing essential operational data. JCB Livelink is now fitted as standard across most JCB machines*. All you need to do is log in to see the features and benefits JCB Livelink delivers:
Enhanced maintenance reporting
Critical machine health alerts
Real time location data and Geofencing alerts
Fuel reporting
GPS tracking
Manage driver behaviour
Enhanced security
Reduced insurance premiums
Lower machine running costs
Improved fleet control
